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About InTown Suites

About InTown

about intownWith 189 locations in 22 states, InTown Suites is America’s largest wholly owned economy extended stay. We’ve been providing outstanding value to guests for decades, and we know how to deliver an exceptional experience.

We work hard to live up to our mission and our core values. For us, these are not just words; they are the reason we exist. They’re why we get up in the morning! Therefore, we’re proud to share these with you:
Our Mission: We make every guest stay memorable with small gestures that make a big difference.
So what does this mean? It means we’re friendly and caring and that we seize opportunities to brighten your day. We want to do good – and do well.
Our core values help guide us on this journey.

Core Values

Unexpected Delight – We deliver wow in the now by speaking and acting with warmth and graciousness, constantly delivering through “little things that go a long way.” We make our guests feel special, not just safe. It’s these small, positive moments that surprise people.

Efficiency – Like anyone on a budget, we do more with less. We keep it simple and always consistent and approach everything with clarity and self-discipline. Common sense is key.

Unity – We support one another, celebrate successes, and have each other’s backs. We speak freely, communicate often, and respect one another. Ultimately, we work together in harmony and with a sense of purpose.

Integrity – We do the right thing even when no one is watching. Honor and integrity are everything. We are accountable for our actions and trust each other.

Passion – We go all in! We’re a culture of doers. We’re hungry and driven to make things better, smarter, and easier. We are resilient and resourceful. We love what we do and the value it creates for our guests.