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Customer Service

InTown Suites Extended-Stay Living is the nation’s largest owner/operator of economy extended-stay facilities. Our success is the result of providing guests with great value. If you have any concerns, we’d like to hear from you.

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Before you call, please contact the General Manager directly with any concerns or issues. He or she is often the best person to resolve any problems. If you have already spoken with local management, call our Guest Concerns Line at 1-800-769-1670 and please provide us with your name, the person to whom you have spoken, and any offered resolution.