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2019 – A Year In Review at InTown Suites

2019 – A Year In Review at InTown Suites

2019 was a busy year for InTown Suites. Along the way, we’ve completed numerous landscaping upgrades, over 100 interior/exterior renovations and opened up four new UpTown Suites locations. All of these advancements are an important step to ensure all of our guests feel comfortable in their home away from home. At the end of the day, it’s our guests that we have to thank for our success in 2019. Without further ado, here’s our full recap of InTown Suites’ 2019 year in review: 

New Openings

Our new brand, UpTown Suites, doubled in size in 2019. We are excited to look back on UpTown’s four new openings! 

Austin, TX 

Austin, TX is now home to two brand new Uptown Suites locations. If you plan on staying in the Austin area, check out our new Downtown and Round Rock sites. The images below are just a small glimpse into Uptown’s newest Austin additions. 

Downtown Austin location.                        

Uptown Suites Austin Downtown Aerial Photo

Round Rock Austin location. 

Uptown Suites Extended Stay Round Rock Exterior

Denver, Co 

Our other new Uptown locations are located in beautiful Denver, CO. There’s no way to genuinely say how ecstatic we are about the new Denver openings. The images below illustrate just how enthusiastic we are for our new Denver locations. We can’t wait to see you at our Centennial and Westminster sites.       

Ribbon Cutting At Our New Denver Centennial location 

Ribbon Cutting At Uptown Suites Extended Stay in Centennial, CO

Ribbon Cutting At Our New Denver Westminster location 

Ribbon Cutting At Uptown Suites Extended Stay in Westminster, CO

InTown Gives Back

Year over year, InTown participates in local food drives, toy drives, and community service programs. Our outreach program, InTown Gives Back, is an umbrella passion project that is an accumulation of each individual location’s philanthropic efforts. The main purpose of InTown Gives Back is to build stronger ties by improving local communities. This is especially apparent during the holiday season. When the holiday season comes around we take time to donate to charities close to our hearts. Two charities that we donate to annually are the Clark’s Christmas Toy Drive, based out of Atlanta, and The Salvation Army. We were able to donate Christmas gifts to many children, teenagers, and senior citizens. Donations varied from clothing and shoes to new toys and even money to help fund family’s Christmases. We are very proud of our outreach programs, but we’re still looking for more opportunities to help in 2020. Please feel free to reach out with your philanthropic idea or project in your community.    

Customers First 

Whether your traveling for business, pleasure, or medical travel InTown is there for you every step of the way. Here are some examples where InTown’s exceptional customer service has come to shine. 

“I sold my home and had to have a place to stay while my new home is being finished. I contacted the InTown Suites and got a reservation at the Coon Rapids, MN location. At check-in, Tim was great. He first showed me the room that he would place me in until the room I reserved was ready. While I only checked in on Saturday and my other room is not ready yet, (Queen Deluxe Premium), Tim and Jeff the Courtesy Officer have been great. The current room I am in is very clean, updated and on the third floor.”

– L. Beecher, Coon Rapids, MN

“I am appreciative of Steven for listening and understanding the need for a nice and neat place to live and accommodating us. We are elderly and have needs which Steven addressed very respectfully, for which we both are very appreciative. Many thanks to InTown Suites in OKC – OK.”

– S. Kazmi, Oklahoma City, OK

Knowing our guests had a memorable stay at InTown means the world to us. After your stay please take the time to let us know what we did right, or maybe what we could have done better.  

What To Expect For 2020  

As mentioned above we have gone great lengths to make InTown suites look remarkable from the inside and out. We have completed 65 major makeovers which include:

  • Upgraded bedding and exclusive At Home By InTown Suites® Mattress
  • Upgraded appliances and kitchen area
  • Improved lighting with USB connections
  • More storage
  • New paint colors
  • New carpet and flooring

While we have been making some major updates, we know that there’s always room for improvement. That’s why we have even more renovations planned for 2020. By the end of 2020’s first quarter, we’re scheduled to complete 26 renovations that will include:

  • Custom furniture
  • New kitchen cabinets and appliances
  • Additional storage with new closet, bathroom vanity, and medicine cabinet
  • Updated bedding
  • Sleeper sofa
  • Upgraded flooring
  • Fresh paint and artwork 

Going Forward 

We wanted to give out an extended thank you to all of our guests in 2019. We hope to see some new and familiar faces for 2020. Make sure to keep up to date with InTown’s blog for exciting new info. We can’t wait to see what 2020 has in store for the InTown family!