Recently Renovated
We’re refreshing the InTown Suites brand, enhancing service and upgrading our product. Here are just a few of the things we’re doing!
Property Renovations
We have successfully completed Major Makeovers at over 40 locations and have 20+ more starting this year and each year thereafter. A renovation schedule can be found here.
We have surveyed our guests to find out which amenities are most important to them, and we’re listening! New rooms will now include:
- Upgraded bedding and exclusive At Home By InTown Suites® Mattress
- Improved lighting with USB connections
- More storage
- Upgraded appliances and kitchen area
- New carpet and flooring
- New paint colors
- Upgraded bathrooms with rain flow showerheads*
- Upgraded headboards*
- Wardrobes*
- Work areas*
Amenities may vary by location.
The InTown Suites Logo
We’ve updated our logo! The new logo symbolizes home and family. It describes how we feel about our guest and the way we want them to feel about InTown Suites.
Over the next several months, we will be updating our property signage and colors with the new logo.
The InTown Suites Culture
The InTown Suites culture is distinct and sets us apart from our competition. The essence of our culture is expressed in our mission statement and core values. We’re not just about putting heads in beds. We’re about putting more heart into a home.
Mission:
We make every guest stay memorable with small gestures that make a big difference.
Core Values:
- Unexpected Delight – We speak and act with warmth and graciousness, constantly delivering through little things that go a long way. We make others feel special, not just safe. It’s these small, positive moments that surprise people.
- Efficiency – We always keep it simple and consistent. We approach everything with clarity and self-discipline. Common sense is the key.
- Unity – We speak up freely, communicate often and respect one another. We celebrate successes and have each other’s backs. When we’re working together in harmony, we’re unstoppable.
- Integrity – Even when it’s not always easy, honor and integrity are everything. We’re honest and accountable for our actions. We trust each other to do the right thing, no matter who’s watching.
- Passion – We’re a culture of doers. Always hungry and driven to make things better, smarter, easier. We’re resilient and resourceful. We love what we do and the value it creates.