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Brand Refresh – We're improving InTown Suites.

We're refreshing the InTown Suites brand, enhancing service and upgrading our product. Here are just a few of the things we're doing!

Property Renovations

We are aggressively upgrading our product as well. Since mid last year, we have completely renovated 40 locations and will renovate another 22 before the end of this year!  The goal is to have all 189 locations renovated in the next two to three! A renovation schedule can be found here.

We have surveyed our guests and are adding the amenities they most wanted in our rooms. New rooms include:

  • Upgraded bedding and exclusive At Home by InTownTM Mattress
  • Upgraded appliances and kitchen area
  • New paint colors
  • New carpet and flooring
  • Improved lighting with USB connections
  • More storage
  • Upgraded bathrooms with rain flow showerheads*
  • Upgraded headboards*
  • Wardrobes*
  • Work areas*

*Amenities may vary by location.

The InTown Suites Logo

We've updated our logo! The new logo symbolizes home and family. It describes how we feel about our guest and the way we want them to feel about InTown Suites.

Over the next several months, we will be updating our property signage and colors with the new logo.

InTown Suites - Extended Stay Living

The InTown Suites Culture

The InTown Suites culture is distinct and sets us apart from our competition. The essence of our culture is expressed in our mission statement and core values. We're not just about putting heads in beds. We're about putting more heart into a home.


We make every guest stay memorable with small gestures that make a big difference.

Core Values:

  • Unexpected Delight - We speak and act with warmth and graciousness, constantly delivering through little things that go a long way. We make others feel special, not just safe. It's these small, positive moments that surprise people.
  • Efficiency - We always keep it simple and consistent. We approach everything with clarity and self-discipline. Common sense is the key.
  • Unity - We speak up freely, communicate often and respect one another. We celebrate successes and have each other's backs. When we're working together in harmony, we're unstoppable.
  • Integrity - Even when it's not always easy, honor and integrity are everything. We're honest and accountable for our actions. We trust each other to do the right thing, no matter who's watching.
  • Passion - We're a culture of doers. Always hungry and driven to make things better, smarter, easier. We're resilient and resourceful. We love what we do and the value it creates.


Renovating & Refreshing!

We're improving InTown Suites - from our logo, to our website, to our rooms - things are changing! The updates include significant property renovations, brand enhancements and even better customer service!